Legal notice

Last updated: July 21, 2026

This Legal Notice provides identifying, operational, intellectual property, and liability information concerning PocketBloom and the website pocketbloom.quest.

1. Website Operator

The website is operated by:

PocketBloom
13-717 8th Ave W
Vancouver, British Columbia
V5Z 1C9
Canada

Email: support@pocketbloom.quest
Phone: +1 778 712-2743
Website: pocketbloom.quest

PocketBloom was established in 2023.

2. Purpose of the Website

The website provides information about PocketBloom and enables customers to browse and purchase umbrellas, travel accessories, sun-protection products, rain accessories, and related merchandise.

Website content is provided for general commercial and informational purposes.

3. Contractual Documents

Purchases and use of the website may also be governed by:

  • Terms of Service;
  • Return and Refund Policy;
  • Shipping Policy;
  • Privacy Policy;
  • Contact Information;
  • Product-specific terms;
  • Promotional conditions displayed at the time of purchase.

In the event of a conflict, mandatory applicable law will prevail, followed by any product- or transaction-specific terms expressly agreed upon during checkout.

4. Accuracy of Information

We make reasonable efforts to keep website information accurate and current.

However, the website may occasionally contain:

  • Typographical errors;
  • Inaccurate specifications;
  • Pricing errors;
  • Outdated inventory information;
  • Technical errors;
  • Incomplete descriptions.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary and permitted by law.

5. Product Images and Colors

Product images are intended to provide a reasonable representation of the products offered.

Actual appearance may vary slightly because of:

  • Screen brightness;
  • Display settings;
  • Lighting conditions;
  • Camera processing;
  • Manufacturing variations;
  • Packaging updates;
  • Material batches.

Minor variations that do not materially affect product function are not necessarily considered defects.

6. Intellectual Property

Unless otherwise stated, the website and its contents are owned by, controlled by, or licensed to PocketBloom.

Protected materials may include:

  • The PocketBloom name;
  • Logos and brand elements;
  • Website design;
  • Written content;
  • Product descriptions;
  • Photographs;
  • Graphics;
  • Videos;
  • Icons;
  • Marketing materials;
  • Product names;
  • Layouts and visual arrangements.

No material may be reproduced, copied, republished, distributed, modified, transmitted, displayed, licensed, sold, or commercially exploited without prior written permission.

Limited personal use of the website for shopping and informational purposes is permitted.

7. Trademarks

PocketBloom names, logos, slogans, product identifiers, and design elements may constitute trademarks or proprietary brand assets.

Use of these assets without written authorization is prohibited where such use may cause confusion, imply endorsement, misrepresent affiliation, or infringe applicable rights.

Third-party names, logos, and trademarks appearing on the website belong to their respective owners.

8. External Links

The website may contain links to third-party websites or services.

These links may be provided for convenience, payment processing, shipping, social media, analytics, or other operational purposes.

PocketBloom does not control third-party websites and does not guarantee their:

  • Accuracy;
  • Availability;
  • Security;
  • Privacy practices;
  • Content;
  • Terms;
  • Products or services.

Visiting external websites is at the user’s discretion and may be subject to separate policies.

9. Website Availability

We aim to maintain reliable website access but do not guarantee uninterrupted or error-free service.

Access may be temporarily limited because of:

  • Maintenance;
  • Security updates;
  • Technical failures;
  • Network interruptions;
  • Hosting provider issues;
  • Cybersecurity incidents;
  • Events beyond our reasonable control.

We may modify, suspend, or discontinue website features when reasonably necessary.

10. Security

Users must not attempt to:

  • Access restricted systems;
  • Circumvent security measures;
  • Upload malware;
  • Disrupt website operation;
  • Harvest customer information;
  • Test vulnerabilities without authorization;
  • Engage in fraudulent transactions.

Suspected unlawful or harmful activity may be reported to service providers, payment processors, carriers, or authorities where appropriate and legally permitted.

11. Product Responsibility

Customers are responsible for using products according to their intended purpose and applicable instructions.

PocketBloom is not responsible for damage resulting from:

  • Misuse;
  • Unauthorized modification;
  • Failure to follow instructions;
  • Improper storage;
  • Accidents;
  • Ordinary wear and tear;
  • Use during unsafe weather conditions.

This section does not exclude liability that cannot legally be excluded.

12. No Professional Advice

Website content is not intended to constitute legal, medical, financial, technical, safety, or other regulated professional advice.

Customers should seek qualified advice where their circumstances require it.

Product claims concerning weather protection, ultraviolet protection, durability, or wind resistance should be understood in accordance with the specifications and limitations shown on the relevant product page.

13. Limitation of Liability

To the maximum extent permitted by applicable law, PocketBloom will not be responsible for indirect, incidental, special, punitive, or consequential losses resulting from use of the website or products.

Nothing in this Legal Notice limits:

  • Mandatory consumer rights;
  • Liability for fraud;
  • Liability for intentional misconduct;
  • Liability for personal injury caused by negligence;
  • Any other liability that cannot legally be limited or excluded.

14. Consumer Rights

The policies published on this website are intended to explain our commercial practices clearly.

They do not replace or restrict statutory rights that cannot legally be waived.

Where applicable consumer protection law provides customers with stronger rights than these policies, the applicable legal rights will prevail.

15. Governing Law

This Legal Notice is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, subject to any mandatory consumer protections that apply in the customer’s jurisdiction.

16. Changes to This Legal Notice

We may revise this Legal Notice to reflect:

  • Changes to our business;
  • Changes to website functionality;
  • Changes to applicable requirements;
  • Changes to our products or services;
  • Clarifications to existing provisions.

The updated version will be published on this page with a revised “Last updated” date.

17. Contact

Questions concerning this Legal Notice may be directed to:

PocketBloom
Website: pocketbloom.quest
Email: support@pocketbloom.quest
Phone: +1 778 712-2743
Address: 13-717 8th Ave W, Vancouver, BC, V5Z 1C9, Canada